Contact
We’d love to hear from you. Whether you have a question about the calculator, spotted an error, want to suggest a blog topic, or just want to get in touch — feel free to reach out.
Email Us
The best way to reach us is by email. We typically respond within 1–3 business days.
What We Can Help With
- Calculator feedback: If you believe there is an error in the vertex distance calculation or the formula implementation, please let us know. Include your input values and the result you received, and we will investigate promptly.
- Content suggestions: Have a topic you’d like us to cover in the blog? We’re always looking for useful subjects related to contact lenses, prescriptions, and eye care.
- Technical issues: If the Website is not loading correctly, a feature is broken, or you’re experiencing any technical problems, please describe the issue and your browser/device and we will look into it.
- Privacy and data requests: For requests related to your personal data, cookie opt-outs, or privacy policy questions, please reference our Privacy Policy.
- General inquiries: Anything else — we’re happy to hear it.
Please Note
VertexLensCalc is an informational tool website operated by an independent team. We are not optometrists or licensed medical professionals and cannot provide personalized eye care advice, interpret your specific prescription, or recommend whether a particular contact lens is right for you.
For any concerns about your vision or eye health, please consult a qualified and licensed eye care professional in your area.
Response Time
We aim to respond to all inquiries within 1–3 business days. During periods of high volume, responses may take slightly longer. We appreciate your patience.